Have you every had a mechanical break down?
This has been my month for just that. First it was a new driver for the cleaning unit. I was amazed at how worn the old unit was. It was 12 years old and served us well.
The new unit is providing a much more powerful deliver of suction/ vacuum. It is also great to have a dependable start. The result of this new found power is the old plastic hatch cover failed. The old plastic shattered in to a number of pieces. I must thank Mrs. Levoy for her patients and was so glad I had finished the house.
I bring this up because we as carpet cleaners and service providers that depend on mechanical devices to do our job are not always in control of our machines. The darn things get weak and break! Sometimes it is catastrophic others are slow and we just don’t notice the flaw. So as a valued client never feel bad about picking up the phone and telling us that you have a problem with our service. If it is taking days for you floor to dry, we need to know. Without your input we can’t provide what you the client wants and need, great service.